Dragonwyck Web Design LLC

Privacy Notice | Refund Policy


Privacy Notice

This privacy notice discloses the privacy practices for Dragonwyck.net. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

We do not collect or store your credit card data on our website, or in our billing system.  When you make a purchase on our website, your credit card data is collected and encrypted by PayPal and transmitted directly to them in a secure way.  You can verify this by looking for a closed lock icon in your web browser, or looking for "https" at the beginning of the address of the web page.

While we may use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Contact Us if you have questions or concerns about your personal information, or if you wish to have us delete your information.

Thank you!  

Return/Refund Policy

Because the design services we provide are done on a custom per-project basis, without a tangible 'product' that can be returned for a refund and re-sold to someone else (website design & hosting for hire), we cannot offer refunds.  All work performed is per customer specifications.  We accept no liability for consequential damages or loss of business profits, business interruption or any other pecuniary loss.  Our full End User License Agreement is available upon request.

The terms of all web design projects we do are as follows:  Terms: 50% deposit of the overall project cost in advance (including periodic web hosting fees for the first 3 months).  The balance of the project cost is due upon completion of site or in 60 days, whichever comes first.  Most projects are completed within 1 - 2 weeks.

Website hosting fees are billed on a quarterly basis, in advance.

Contact Us if you have questions or concerns about payment terms or payment arrangements.